# Tradon Process Documentation

This folder contains the Trad'On process documentation.
The structure below is organised by end-to-end business process, with one Markdown file per subprocess.

## Index

## Order to Cash (O2C) / Sales to Collection

The end-to-end process from customer engagement to cash receipt.

- [Customer master data management](01_order_to_cash/01_customer_master_data_management.md)
- [Credit management & credit limit assessment](01_order_to_cash/02_credit_management_and_credit_limit_assessment.md)
- [Sales enquiry & quotation management](01_order_to_cash/03_sales_enquiry_and_quotation_management.md)
- [Sales order creation & confirmation](01_order_to_cash/04_sales_order_creation_and_confirmation.md)
- [Order scheduling & promising](01_order_to_cash/05_order_scheduling_and_promising.md)
- [Contract management](01_order_to_cash/06_contract_management.md)
- [Pricing & discount management](01_order_to_cash/07_pricing_and_discount_management.md)
- [Inventory reservation & availability check](01_order_to_cash/08_inventory_reservation_and_availability_check.md)
- [Pick, pack & ship (outbound logistics)](01_order_to_cash/09_pick_pack_and_ship_outbound_logistics.md)
- [Delivery note & shipping documentation](01_order_to_cash/10_delivery_note_and_shipping_documentation.md)
- [Customer invoicing & billing](01_order_to_cash/11_customer_invoicing_and_billing.md)
- [Revenue recognition](01_order_to_cash/12_revenue_recognition.md)
- [Accounts receivable management](01_order_to_cash/13_accounts_receivable_management.md)
- [Collections management & dunning](01_order_to_cash/14_collections_management_and_dunning.md)
- [Cash application & payment matching](01_order_to_cash/15_cash_application_and_payment_matching.md)
- [Customer dispute & deduction management](01_order_to_cash/16_customer_dispute_and_deduction_management.md)
- [Customer returns & credit notes](01_order_to_cash/17_customer_returns_and_credit_notes.md)
- [Bad debt provisioning & write-off](01_order_to_cash/18_bad_debt_provisioning_and_write_off.md)

## Purchase to Pay (P2P) / Procure to Disbursement

From need identification through supplier payment.

- [Vendor master data management](02_purchase_to_pay/01_vendor_master_data_management.md)
- [Spend category management](02_purchase_to_pay/02_spend_category_management.md)
- [Purchase requisition](02_purchase_to_pay/03_purchase_requisition.md)
- [Sourcing & RFQ/RFP management](02_purchase_to_pay/04_sourcing_and_rfq_rfp_management.md)
- [Supplier evaluation & selection](02_purchase_to_pay/05_supplier_evaluation_and_selection.md)
- [Purchase order creation & approval](02_purchase_to_pay/06_purchase_order_creation_and_approval.md)
- [Contract & framework agreement management](02_purchase_to_pay/07_contract_and_framework_agreement_management.md)
- [Goods receipt & inspection (inbound logistics)](02_purchase_to_pay/08_goods_receipt_and_inspection_inbound_logistics.md)
- [Service entry sheet / service confirmation](02_purchase_to_pay/09_service_entry_sheet_service_confirmation.md)
- [Invoice receipt & verification (3-way match)](02_purchase_to_pay/10_invoice_receipt_and_verification_3_way_match.md)
- [Accounts payable management](02_purchase_to_pay/11_accounts_payable_management.md)
- [Payment run & disbursement](02_purchase_to_pay/12_payment_run_and_disbursement.md)
- [Early payment discounts & supply chain finance](02_purchase_to_pay/13_early_payment_discounts_and_supply_chain_finance.md)
- [Vendor dispute management](02_purchase_to_pay/14_vendor_dispute_management.md)
- [Goods returns & debit notes](02_purchase_to_pay/15_goods_returns_and_debit_notes.md)
- [Vendor performance management](02_purchase_to_pay/16_vendor_performance_management.md)

## Plan to Produce / Make to Stock / Make to Order

Production and manufacturing planning through output.

- [Demand planning & forecasting](03_plan_to_produce/01_demand_planning_and_forecasting.md)
- [Master production scheduling (MPS)](03_plan_to_produce/02_master_production_scheduling_mps.md)
- [Material requirements planning (MRP)](03_plan_to_produce/03_material_requirements_planning_mrp.md)
- [Capacity planning & work centre management](03_plan_to_produce/04_capacity_planning_and_work_centre_management.md)
- [Bill of materials (BOM) management](03_plan_to_produce/05_bill_of_materials_bom_management.md)
- [Routing & work instruction management](03_plan_to_produce/06_routing_and_work_instruction_management.md)
- [Production order creation & release](03_plan_to_produce/07_production_order_creation_and_release.md)
- [Shop floor execution & work-in-progress tracking](03_plan_to_produce/08_shop_floor_execution_and_work_in_progress_tracking.md)
- [Material issue to production](03_plan_to_produce/09_material_issue_to_production.md)
- [Quality control & inspection during production](03_plan_to_produce/10_quality_control_and_inspection_during_production.md)
- [Production confirmation & yield reporting](03_plan_to_produce/11_production_confirmation_and_yield_reporting.md)
- [Co-product & by-product handling](03_plan_to_produce/12_co_product_and_by_product_handling.md)
- [Production order settlement & costing](03_plan_to_produce/13_production_order_settlement_and_costing.md)
- [Scrap & rework management](03_plan_to_produce/14_scrap_and_rework_management.md)

## Inventory & Warehouse Management

From goods receipt to storage and issue.

- [Warehouse structure & location management](04_inventory_warehouse_management/01_warehouse_structure_and_location_management.md)
- [Goods receipt processing](04_inventory_warehouse_management/02_goods_receipt_processing.md)
- [Put-away & storage management](04_inventory_warehouse_management/03_put_away_and_storage_management.md)
- [Inventory transfers & stock movements](04_inventory_warehouse_management/04_inventory_transfers_and_stock_movements.md)
- [Pick, pack & goods issue](04_inventory_warehouse_management/05_pick_pack_and_goods_issue.md)
- [Batch & serial number management](04_inventory_warehouse_management/06_batch_and_serial_number_management.md)
- [Lot traceability & expiry management](04_inventory_warehouse_management/07_lot_traceability_and_expiry_management.md)
- [Physical inventory counting & reconciliation](04_inventory_warehouse_management/08_physical_inventory_counting_and_reconciliation.md)
- [Inventory adjustments & write-offs](04_inventory_warehouse_management/09_inventory_adjustments_and_write_offs.md)
- [Stock valuation & costing](04_inventory_warehouse_management/10_stock_valuation_and_costing.md)
- [Bonded warehouse & customs management](04_inventory_warehouse_management/11_bonded_warehouse_and_customs_management.md)
- [Cold chain & temperature management](04_inventory_warehouse_management/12_cold_chain_and_temperature_management.md)
- [3PL / outsourced warehouse management](04_inventory_warehouse_management/13_3pl_outsourced_warehouse_management.md)
- [Warehouse KPI & performance management](04_inventory_warehouse_management/14_warehouse_kpi_and_performance_management.md)

## Record to Report (R2R) / Accounting to Financial Statements

From transaction recording through financial reporting.

- [Chart of accounts management](05_record_to_report/01_chart_of_accounts_management.md)
- [Journal entry & period-end accruals](05_record_to_report/02_journal_entry_and_period_end_accruals.md)
- [Fixed asset accounting (acquisition, depreciation, disposal)](05_record_to_report/03_fixed_asset_accounting_acquisition_depreciation_disposal.md)
- [Bank reconciliation](05_record_to_report/04_bank_reconciliation.md)
- [Intercompany accounting & elimination](05_record_to_report/05_intercompany_accounting_and_elimination.md)
- [Cost centre & profit centre accounting](05_record_to_report/06_cost_centre_and_profit_centre_accounting.md)
- [Project accounting](05_record_to_report/07_project_accounting.md)
- [Inventory accounting & COGS](05_record_to_report/08_inventory_accounting_and_cogs.md)
- [Tax accounting (VAT, corporate tax, withholding tax)](05_record_to_report/09_tax_accounting_vat_corporate_tax_withholding_tax.md)
- [Month-end & year-end close](05_record_to_report/10_month_end_and_year_end_close.md)
- [Financial statement preparation (P&L, balance sheet, cash flow)](05_record_to_report/11_financial_statement_preparation_p_and_l_balance_sheet_cash_flow.md)
- [Consolidation & group reporting](05_record_to_report/12_consolidation_and_group_reporting.md)
- [Management reporting & dashboards](05_record_to_report/13_management_reporting_and_dashboards.md)
- [External audit support](05_record_to_report/14_external_audit_support.md)
- [Regulatory & statutory reporting](05_record_to_report/15_regulatory_and_statutory_reporting.md)
- [IFRS / GAAP compliance reporting](05_record_to_report/16_ifrs_gaap_compliance_reporting.md)

## Treasury & Cash Management

Managing liquidity, financial risk and capital.

- [Cash positioning & daily liquidity management](06_treasury_cash_management/01_cash_positioning_and_daily_liquidity_management.md)
- [Cash flow forecasting](06_treasury_cash_management/02_cash_flow_forecasting.md)
- [Bank account management](06_treasury_cash_management/03_bank_account_management.md)
- [Intercompany loans & netting](06_treasury_cash_management/04_intercompany_loans_and_netting.md)
- [Debt management (bonds, credit facilities)](06_treasury_cash_management/05_debt_management_bonds_credit_facilities.md)
- [Foreign exchange (FX) management & hedging](06_treasury_cash_management/06_foreign_exchange_fx_management_and_hedging.md)
- [Interest rate risk management](06_treasury_cash_management/07_interest_rate_risk_management.md)
- [Commodity price risk & hedging](06_treasury_cash_management/08_commodity_price_risk_and_hedging.md)
- [Investment management (short-term)](06_treasury_cash_management/09_investment_management_short_term.md)
- [Letters of credit & bank guarantees](06_treasury_cash_management/10_letters_of_credit_and_bank_guarantees.md)
- [Payment factory & in-house banking](06_treasury_cash_management/11_payment_factory_and_in_house_banking.md)
- [Treasury accounting & hedge accounting](06_treasury_cash_management/12_treasury_accounting_and_hedge_accounting.md)
- [Counterparty risk management](06_treasury_cash_management/13_counterparty_risk_management.md)
- [Insurance management](06_treasury_cash_management/14_insurance_management.md)

## Trade & Commodity Management

End-to-end commodity trading operations.

- [Market intelligence & price discovery](07_trade_commodity_management/01_market_intelligence_and_price_discovery.md)
- [Trade capture (purchase & sale contracts)](07_trade_commodity_management/02_trade_capture_purchase_and_sale_contracts.md)
- [Contract terms management (pricing, tolerance, delivery)](07_trade_commodity_management/03_contract_terms_management_pricing_tolerance_delivery.md)
- [Position management (physical & paper)](07_trade_commodity_management/04_position_management_physical_and_paper.md)
- [Mark-to-market (M2M) valuation](07_trade_commodity_management/05_mark_to_market_m2m_valuation.md)
- [Risk position reporting (net exposure)](07_trade_commodity_management/06_risk_position_reporting_net_exposure.md)
- [Basis & flat price management](07_trade_commodity_management/07_basis_and_flat_price_management.md)
- [Derivatives & futures management (exchange-traded)](07_trade_commodity_management/08_derivatives_and_futures_management_exchange_traded.md)
- [OTC contract management](07_trade_commodity_management/09_otc_contract_management.md)
- [Execution & allocation](07_trade_commodity_management/10_execution_and_allocation.md)
- [Logistics & shipping instruction management](07_trade_commodity_management/11_logistics_and_shipping_instruction_management.md)
- [Sampling & quality management](07_trade_commodity_management/12_sampling_and_quality_management.md)
- [Weight & moisture claims management](07_trade_commodity_management/13_weight_and_moisture_claims_management.md)
- [Trade finance (letters of credit, prepayments)](07_trade_commodity_management/14_trade_finance_letters_of_credit_prepayments.md)
- [Invoicing (provisional & final)](07_trade_commodity_management/15_invoicing_provisional_and_final.md)
- [Settlements & final P&L](07_trade_commodity_management/16_settlements_and_final_p_and_l.md)
- [Regulatory reporting (position limits, trade reporting)](07_trade_commodity_management/17_regulatory_reporting_position_limits_trade_reporting.md)

Screen and table references:

- [Purchase and sale contract screens](07_trade_commodity_management/screen_reference_purchase_sale_contracts.md)
- [Shipment, physical lot and matching screens](07_trade_commodity_management/screen_reference_logistics_lots_matching.md)
- [Fee, pricing and MTM screens](07_trade_commodity_management/screen_reference_fees_pricing_mtm.md)
- [Party and price curve master data screens](07_trade_commodity_management/screen_reference_party_price_curve.md)

Generated HTML practice books:

- [Interacid Tradon Practice Book](ITSA/Interacid_Tradon_Practice_Book.html)

## Hire to Retire (H2R) / Human Capital Management

From talent acquisition through employee lifecycle to separation.

- [Workforce planning & headcount management](08_hire_to_retire/01_workforce_planning_and_headcount_management.md)
- [Recruitment & talent acquisition](08_hire_to_retire/02_recruitment_and_talent_acquisition.md)
- [Onboarding & induction](08_hire_to_retire/03_onboarding_and_induction.md)
- [Employee master data management](08_hire_to_retire/04_employee_master_data_management.md)
- [Time & attendance management](08_hire_to_retire/05_time_and_attendance_management.md)
- [Leave & absence management](08_hire_to_retire/06_leave_and_absence_management.md)
- [Payroll processing & payslip generation](08_hire_to_retire/07_payroll_processing_and_payslip_generation.md)
- [Benefits administration](08_hire_to_retire/08_benefits_administration.md)
- [Performance management & appraisals](08_hire_to_retire/09_performance_management_and_appraisals.md)
- [Learning & development management](08_hire_to_retire/10_learning_and_development_management.md)
- [Succession planning & career development](08_hire_to_retire/11_succession_planning_and_career_development.md)
- [Compensation & rewards management](08_hire_to_retire/12_compensation_and_rewards_management.md)
- [Employee relations & disciplinary management](08_hire_to_retire/13_employee_relations_and_disciplinary_management.md)
- [Health, safety & wellbeing](08_hire_to_retire/14_health_safety_and_wellbeing.md)
- [Offboarding & separation management](08_hire_to_retire/15_offboarding_and_separation_management.md)
- [Regulatory & labour law compliance reporting](08_hire_to_retire/16_regulatory_and_labour_law_compliance_reporting.md)

## Acquire to Retire (A2R) / Asset Management

From capital investment decision through asset disposal.

- [Capital expenditure planning & budgeting](09_acquire_to_retire/01_capital_expenditure_planning_and_budgeting.md)
- [Investment appraisal & approval (CAPEX)](09_acquire_to_retire/02_investment_appraisal_and_approval_capex.md)
- [Asset acquisition & capitalisation](09_acquire_to_retire/03_asset_acquisition_and_capitalisation.md)
- [Asset master data management](09_acquire_to_retire/04_asset_master_data_management.md)
- [Depreciation run & accounting](09_acquire_to_retire/05_depreciation_run_and_accounting.md)
- [Asset transfers & reclassification](09_acquire_to_retire/06_asset_transfers_and_reclassification.md)
- [Maintenance planning & scheduling (preventive)](09_acquire_to_retire/07_maintenance_planning_and_scheduling_preventive.md)
- [Corrective maintenance & work orders](09_acquire_to_retire/08_corrective_maintenance_and_work_orders.md)
- [Spare parts & MRO inventory management](09_acquire_to_retire/09_spare_parts_and_mro_inventory_management.md)
- [Asset insurance management](09_acquire_to_retire/10_asset_insurance_management.md)
- [Asset inspection & compliance](09_acquire_to_retire/11_asset_inspection_and_compliance.md)
- [Impairment testing & write-down](09_acquire_to_retire/12_impairment_testing_and_write_down.md)
- [Asset disposal & derecognition](09_acquire_to_retire/13_asset_disposal_and_derecognition.md)
- [Asset register reconciliation](09_acquire_to_retire/14_asset_register_reconciliation.md)
- [Lease management (IFRS 16)](09_acquire_to_retire/15_lease_management_ifrs_16.md)

## Forecast to Plan (F2P) / Integrated Business Planning

Linking strategy to operational execution.

- [Strategic planning & scenario modelling](10_forecast_to_plan/01_strategic_planning_and_scenario_modelling.md)
- [Annual budget preparation](10_forecast_to_plan/02_annual_budget_preparation.md)
- [Rolling forecast management](10_forecast_to_plan/03_rolling_forecast_management.md)
- [Sales & operations planning (S&OP)](10_forecast_to_plan/04_sales_and_operations_planning_s_and_op.md)
- [Supply chain planning](10_forecast_to_plan/05_supply_chain_planning.md)
- [Financial planning & analysis (FP&A)](10_forecast_to_plan/06_financial_planning_and_analysis_fp_and_a.md)
- [Capital allocation planning](10_forecast_to_plan/07_capital_allocation_planning.md)
- [Budget vs. actual variance analysis](10_forecast_to_plan/08_budget_vs_actual_variance_analysis.md)
- [KPI definition & performance monitoring](10_forecast_to_plan/09_kpi_definition_and_performance_monitoring.md)
- [Business review & reforecast cycle](10_forecast_to_plan/10_business_review_and_reforecast_cycle.md)

## Concept to Market / Innovation & Product Development

New product introduction and lifecycle management.

- [Market research & opportunity analysis](11_concept_to_market/01_market_research_and_opportunity_analysis.md)
- [Product concept development](11_concept_to_market/02_product_concept_development.md)
- [Business case & investment justification](11_concept_to_market/03_business_case_and_investment_justification.md)
- [Research & development management](11_concept_to_market/04_research_and_development_management.md)
- [Product specification & design](11_concept_to_market/05_product_specification_and_design.md)
- [Regulatory & compliance approval](11_concept_to_market/06_regulatory_and_compliance_approval.md)
- [Pilot & prototype testing](11_concept_to_market/07_pilot_and_prototype_testing.md)
- [Product launch planning](11_concept_to_market/08_product_launch_planning.md)
- [Product lifecycle management](11_concept_to_market/09_product_lifecycle_management.md)
- [Product discontinuation & phase-out](11_concept_to_market/10_product_discontinuation_and_phase_out.md)
- [Intellectual property management](11_concept_to_market/11_intellectual_property_management.md)

## Source to Contract (S2C) / Strategic Sourcing

Strategic procurement beyond transactional purchasing.

- [Category strategy development](12_source_to_contract/01_category_strategy_development.md)
- [Spend analysis & benchmarking](12_source_to_contract/02_spend_analysis_and_benchmarking.md)
- [Market & supplier intelligence](12_source_to_contract/03_market_and_supplier_intelligence.md)
- [RFI / RFQ / RFP management](12_source_to_contract/04_rfi_rfq_rfp_management.md)
- [Supplier negotiation & award](12_source_to_contract/05_supplier_negotiation_and_award.md)
- [Contract drafting & execution](12_source_to_contract/06_contract_drafting_and_execution.md)
- [Supplier onboarding & qualification](12_source_to_contract/07_supplier_onboarding_and_qualification.md)
- [Supplier risk assessment](12_source_to_contract/08_supplier_risk_assessment.md)
- [Preferred supplier list management](12_source_to_contract/09_preferred_supplier_list_management.md)
- [Contract compliance monitoring](12_source_to_contract/10_contract_compliance_monitoring.md)
- [Supplier relationship management (SRM)](12_source_to_contract/11_supplier_relationship_management_srm.md)
- [Savings tracking & reporting](12_source_to_contract/12_savings_tracking_and_reporting.md)

## Customer to Insight (C2I) / Customer Management

Managing the customer relationship beyond the transaction.

- [Customer segmentation & profiling](13_customer_to_insight/01_customer_segmentation_and_profiling.md)
- [Customer acquisition & onboarding](13_customer_to_insight/02_customer_acquisition_and_onboarding.md)
- [Customer relationship management (CRM)](13_customer_to_insight/03_customer_relationship_management_crm.md)
- [Customer satisfaction measurement (NPS, CSAT)](13_customer_to_insight/04_customer_satisfaction_measurement_nps_csat.md)
- [Loyalty & retention programme management](13_customer_to_insight/05_loyalty_and_retention_programme_management.md)
- [Complaint & escalation management](13_customer_to_insight/06_complaint_and_escalation_management.md)
- [Customer profitability analysis](13_customer_to_insight/07_customer_profitability_analysis.md)
- [Customer master data governance](13_customer_to_insight/08_customer_master_data_governance.md)
- [Marketing campaign management](13_customer_to_insight/09_marketing_campaign_management.md)
- [After-sales service management](13_customer_to_insight/10_after_sales_service_management.md)

## Governance, Risk & Compliance (GRC)

Cross-cutting processes ensuring controls, risk management and regulatory adherence.

- [Enterprise risk management (ERM)](14_governance_risk_compliance/01_enterprise_risk_management_erm.md)
- [Internal control framework management](14_governance_risk_compliance/02_internal_control_framework_management.md)
- [Policy & procedure management](14_governance_risk_compliance/03_policy_and_procedure_management.md)
- [Regulatory compliance monitoring](14_governance_risk_compliance/04_regulatory_compliance_monitoring.md)
- [Internal audit planning & execution](14_governance_risk_compliance/05_internal_audit_planning_and_execution.md)
- [External audit coordination](14_governance_risk_compliance/06_external_audit_coordination.md)
- [Anti-money laundering (AML) & KYC](14_governance_risk_compliance/07_anti_money_laundering_aml_and_kyc.md)
- [Data privacy & GDPR compliance](14_governance_risk_compliance/08_data_privacy_and_gdpr_compliance.md)
- [Business continuity & disaster recovery](14_governance_risk_compliance/09_business_continuity_and_disaster_recovery.md)
- [ESG & sustainability reporting](14_governance_risk_compliance/10_esg_and_sustainability_reporting.md)
- [Whistleblower & ethics hotline management](14_governance_risk_compliance/11_whistleblower_and_ethics_hotline_management.md)
- [Board & committee governance](14_governance_risk_compliance/12_board_and_committee_governance.md)
- [Delegation of authority management](14_governance_risk_compliance/13_delegation_of_authority_management.md)

## IT Service Management (ITSM)

Managing technology as a business enabler.

- [IT strategy & architecture governance](15_it_service_management/01_it_strategy_and_architecture_governance.md)
- [Application lifecycle management](15_it_service_management/02_application_lifecycle_management.md)
- [Service desk & incident management](15_it_service_management/03_service_desk_and_incident_management.md)
- [Problem & change management](15_it_service_management/04_problem_and_change_management.md)
- [Release & deployment management](15_it_service_management/05_release_and_deployment_management.md)
- [IT security & access management](15_it_service_management/06_it_security_and_access_management.md)
- [Data governance & master data management](15_it_service_management/07_data_governance_and_master_data_management.md)
- [System integration management](15_it_service_management/08_system_integration_management.md)
- [Business continuity & IT DR planning](15_it_service_management/09_business_continuity_and_it_dr_planning.md)
- [Vendor & software licence management](15_it_service_management/10_vendor_and_software_licence_management.md)
- [IT project portfolio management](15_it_service_management/11_it_project_portfolio_management.md)