AzureAD\SylvainDUVERNAY 34b221deae Tradon Processes

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01_customer_segmentation_and_profiling.md

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02_customer_acquisition_and_onboarding.md

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03_customer_relationship_management_crm.md

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04_customer_satisfaction_measurement_nps_csat.md

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05_loyalty_and_retention_programme_management.md

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06_complaint_and_escalation_management.md

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07_customer_profitability_analysis.md

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08_customer_master_data_governance.md

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09_marketing_campaign_management.md

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10_after_sales_service_management.md

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